Request account deletion

What happens next

1. 1. We email the account address to confirm that the request is genuine.
2. 2. We delete the account and associated business data after verification.
3. 3. We tell you when the deletion is complete, usually within 30 days.

Some financial, security, or transaction records may need to be kept for legal or fraud-prevention reasons. We restrict those records and delete them when the retention period ends.

If you use payroll, export your payslips and payroll records before requesting closure. We will review payroll retention and employee access with you before closing the account. Cancelling the payroll subscription alone does not delete these records.

Send your request