An end-of-lease cleaning invoice should identify the property, the customer responsible for payment, the date of the clean and the services actually supplied. List extras such as carpet cleaning separately when they were agreed. Show whether money is still owing; a document requesting payment is not proof that payment has happened.
A tenant may forward the document to an agent or owner who was not involved in the booking. Clear descriptions let that person understand the job without a phone call. Keep the invoice focused on your cleaning service rather than making promises about a bond refund or the result of a tenancy inspection.
Create a clear invoice for the handover
Download a free cleaning invoice PDF. Pro lets you attach supporting files such as an agreed scope or completion sheet to the invoice email, within the plan’s file and size limits.
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Confirm who booked the clean and who pays
Before starting, record the customer’s name, billing email, service address and accepted quote. If a property manager arranges access for a tenant’s booking, that does not by itself tell you who should receive the bill. Ask who contracted for the work and who should receive a copy.
Keep access instructions separate from billing details. An invoice may be forwarded beyond the original recipient, so leave out key locations, alarm codes and private information that is not needed to identify the service.
Worked bond-cleaning invoice example
These invented amounts demonstrate itemisation for a GST-registered cleaner. They are not a price guide. Use your own agreed rates and the actual work completed.
Document: Tax invoice INV-031 · issued 20 September 2026
Supplier: [Your business name, ABN and contact details]
Bill to: [Customer name and billing details]
Property: [Service address] · Clean completed: 20 September 2026
Reference: Accepted quote Q-028 · payment due 27 September 2026
| Service | Quantity | Ex GST |
|---|---|---|
| End-of-lease clean, two bedrooms and one bathroom, per accepted scope | 1 job | $350.00 |
| Oven interior, separately agreed | 1 oven | $60.00 |
| Carpet steam cleaning, separately agreed | 2 rooms × $40 | $80.00 |
| Subtotal | $490.00 | |
| GST at 10% | $49.00 | |
| Total payable | $539.00 |
If an oven clean was already included in the original job price, do not add it again. If you are not GST-registered, remove the GST charge and use the heading “Invoice”. Check the Australian invoice requirements and the government invoicing guide for the appropriate document type.
Describe the scope instead of writing “bond clean” alone
A short description can reference the accepted scope, but it should still make the work recognisable. Mention the property type, main areas and any specialist work. Keep the original quote available so the invoice does not have to repeat every checklist item.
Use the cleaning quote template to agree the scope first. If the customer adds another room or asks for external windows, confirm the revised price before proceeding. Reference that approval on the invoice or attach it where appropriate.
If part of the scope was not completed, explain that accurately. An invoice should not state that carpet steam cleaning happened merely because it appeared on the original quote. Review the final document against the completed job.
Supply useful evidence without oversharing
A completion sheet can record the date, areas cleaned and any agreed exceptions. Photographs can help explain a specific issue where sharing them is appropriate. Select only the relevant files and avoid images of personal documents, occupants or belongings that do not help establish the work.
In Free Invoice App, Pro supports up to three attachments per invoice and Pro+ supports up to ten, with a combined 10 MB limit on either plan. Attachments accompany the invoice email; they do not turn the invoice into an inspection report or a guarantee.
Keep the invoice, deposit and receipt consistent
If the customer has already paid, record the payment and provide an accurate payment confirmation. If a deposit was collected, reconcile it with the final amount so the documents do not request the full charge a second time. Review any separate deposit invoice as part of that calculation.
The invoice versus receipt guide explains the distinction. An unpaid invoice identifies a charge; it should not be presented to an agent as proof that the charge has been paid.
If the customer queries the clean
Ask which part of the agreed scope is in question and review the quote, completion notes and evidence. Keep that conversation separate from routine payment nudges while you establish what needs to be corrected. Pause an automated chase for a disputed invoice when appropriate.
Once the scope and balance are clear, use the cleaning invoice reminder templates for an unpaid amount. For the wider quote-to-payment workflow, see the cleaning invoicing software guide.
Can the invoice guarantee that a bond will be returned?
The invoice records your service and payment information. Keep it accurate about the work you performed and any service commitment you made, without promising a decision that belongs to someone else.
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