A cleaning quote should tell the customer exactly what you will clean, how often, what it costs and which extras need separate approval. “House clean: $200” leaves too much room for different expectations about ovens, windows, laundry and the condition of the property. Use a room-by-room scope and a clear pricing basis instead.
The example below is an invented two-person cleaning job. Its prices are for illustrating the calculation, not a recommendation about market rates. Replace the assumptions with your own costs, inspection findings and agreed scope.
Turn your scope into a cleaning quote
Use the free quote generator to prepare a PDF. In an account, save clients and manage quotes through to invoices. Pro is useful when ongoing cleaning work needs recurring billing or supporting files attached to invoices.
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Inspect the work before fixing the price
Ask for the number of rooms and bathrooms, floor types, current condition, parking and access arrangements. Check whether the property is occupied and whether the customer expects you to move furniture. For commercial premises, establish which areas can be cleaned during the visit and who can approve additional work.
Separate a regular maintenance clean from a first deep clean. A kitchen with substantial grease build-up may need a different first visit, even if the later weekly service is straightforward. If you cannot inspect the property, record your assumptions and explain how you will confirm any change before doing extra work.
Worked cleaning quote example
Quote: Q-014 · issued 20 September 2026 · valid until 4 October 2026
From: [Your business name, ABN and contact details]
For: [Customer name and billing details] · [Service address]
Service: One initial clean on an agreed date. Kitchen surfaces, two bathrooms, dusting accessible surfaces, vacuuming and mopping.
| Item | Calculation | Ex GST |
|---|---|---|
| Initial clean | 2 cleaners × 3 hours × $45 | $270.00 |
| Oven interior, agreed extra | 1 × $60 | $60.00 |
| Subtotal | $330.00 | |
| GST at 10% | $33.00 | |
| Total payable | $363.00 |
Two cleaners for three hours means six labour hours. Make this explicit when quoting by the hour. If you offer a fixed price, describe the included scope and fixed total rather than presenting estimated hours as a promise to complete unlimited work.
A business that is not registered for GST should remove the GST charge and show its agreed total without GST. For this same $330 base-price example, that would be $330, not $363. Use the non-GST invoice guide when you later bill the job.
Add inclusions, exclusions and change approval
Adapt this wording to the service you actually offer:
Included: cleaning of the areas listed above using our standard supplies. Excluded: carpet steam cleaning, external windows, rubbish removal and moving heavy furniture. Please arrange access and remove personal items from surfaces before arrival.
If the condition or requested work differs from the agreed scope, we will explain the additional work and price and ask for approval before proceeding.
Avoid describing an optional extra as included and then adding it to the invoice. Confirm whether supplies, travel and parking are included in your total. Keep security codes and key instructions in your private job records rather than in a quote that may be forwarded to several people.
Agree the payment and acceptance details
State the proposed service date, quote expiry, payment method and when payment is due. For example, you might propose payment within seven days of the completed clean, subject to the customer’s agreement. A business customer may need different terms approved before booking. Use exact dates on the eventual invoice.
Ask the customer to accept the quote and its scope in writing. The government guide to preparing quotes explains that an accepted quote can form a binding contract. Keep the accepted version and any later change approvals together; changing a quote after acceptance should not silently overwrite what the customer agreed.
Move from an accepted quote to the invoice
- Check the completed clean against the accepted scope.
- Add only extras that were agreed, with a useful description.
- Confirm the billing customer, service date and property reference.
- In Free Invoice App, convert the accepted quote to an invoice and review it before sending.
- Check any previous payments before stating the remaining amount due.
Conversion saves retyping; it does not confirm job completion or reconcile a separate deposit invoice for you. For deposit arrangements, follow the deposit invoicing guide and check that the customer is not charged twice.
Quoting a regular cleaning arrangement
State whether the price is per completed visit or a fixed fee for a defined period. “Weekly clean, $150 per visit” is different from a fixed monthly service fee. Agree what happens during holidays, missed access and extra visits before setting up recurring cleaning invoices. For office work, add the billing entity and any purchase-order requirements from the commercial cleaning checklist.
Should the quote promise a bond refund?
Keep your promise tied to the cleaning work you control. Describe the service and any agreed rectification process. The end-of-lease invoice guide shows how to document completion without turning the invoice into a guarantee about a tenancy outcome.
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